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Frequently Asked Questions

WARN Central

Water/Wastewater Agency Response Network (WARN) systems facilitate a utilities-helping-utilities approach to providing assistance during times of crisis. By establishing mutual aid agreements before a crisis occurs, WARN participants pave the way for member utilities within (and outside) of their respective states to send valuable aid in a quick and efficient manner.

WARN participants can access specialized resources to assess and assist water and wastewater systems until such time as the system can develop a permanent operating solution.

Update:
There are now eleven states with final agreements pending signatures and about 13 others in close pursuit. All 50 states have had the opportunity to participate in the Utilities Helping Utilities workshop series and by year end there could be another 6-15 WARN states up and running.


AWWA Utilities Helping Utilities FAQs


Water Sector Support Statement
Joint Policy Statement

Established WARNs
California
Florida
Georgia
Indiana
Louisiana
Nevada
Oregon
Pennsylvania
South Carolina
Texas
Utah


Resources

The Emergency Response & Preparedness FlaWARN Best Management Practices document (PDF)
FlaWARN is dedicated to assisting member utilities in restoration activities in the aftermath of a major storm event. The organization coordinates emergency response activities in Florida, and if needed outside of Florida. This document includes best management practices prepared by FlaWARN members.

AWWA Action Plan for Mutual Aid Networks (PDF)
AWWA’s Utilities Helping Utilities: An Action Plan for Mutual Aid and Assistance Networks for Water and Wastewater Utilities is designed to help drinking water and wastewater systems develop a mutual aid network in practical preparation for emergency response. The white paper offers a thorough step-by-step approach on where and how to begin, what to consider, and who should be considered as key participants.
Sample Mutual Aid and Assistance Agreement (MS Word Doc)
A Model Agreement that contains procedures and standards for a water and wastewater utility Mutual Aid and Assistance Program, excerpted from "Utilities Helping Utilities: An Action Plan For Mutual Aid and Assistance Networks for Water And Wastewater Utilities"
NRWA Rural Water Mutual Aid Agreement (PDF)
NRWA’s Rural Water Mutual Aid Agreement and a State Wide Water and Wastewater Utility Emergency Support Network encourages rural water affiliates to be both the sparkplug for getting mutual aid networks off the ground and to engage other organizations in getting support for the "utilities helping utilities" concept.

Helpful Links
Emergency Management Assistance Compact (EMAC)
FEMA Public Assistance
FEMA Public Assistance Training